Privacy Policy — janusedge.com

Torvanis LLC. Version 1.0, September 2026.

What we collect on this site. Account email and name when you sign in (passwordless, by email link). Organization name and billing address when you buy. Support tickets and lead forms you submit. Server logs with IP address and user agent, kept 30 days.

Payments. Card details are entered in a Stripe-hosted form embedded on our page and go directly to Stripe; we never see or store card numbers. Stripe's privacy policy applies to payment processing. We receive transaction status, invoice data and the last four digits.

Email. We send transactional mail (sign-in links, keys, invoices, renewal notices) and, if you opted in, release notices. Every marketing email has an unsubscribe link.

From the Software. Janus Edge running on your infrastructure sends us nothing unless you enable it: the update check sends version, edition and instance ID; license sync sends instance ID, version, seat count and site label. Neither ever includes prompts, responses, user identities or model traffic.

Retention. Account and license records for the life of the account plus seven years for tax and audit. Leads not converted are deleted after 24 months.

Your rights. Request access, correction or deletion at privacy@janusedge.com. EU/UK users may lodge complaints with their supervisory authority. We do not sell personal data.

Sub-processors. Stripe, Inc. (payments and invoicing); Amazon Web Services, Inc. (Amazon SES, transactional email); Cloudflare, Inc. (DNS, TLS and network delivery for janusedge.com); Google LLC (website analytics and advertising measurement, see below). The website, portal and database run on servers operated by Torvanis in the United States. We give 30 days' notice on this page before adding a sub-processor.

Cookies. One session cookie when signed in, one CSRF cookie. We also use the Google Ads tag to measure whether our ads lead to purchases, Community key requests and downloads: it sets Google advertising cookies, and it tells Google when one of those happens: for a purchase its value and a one-way order reference; for a Community key a one-way reference that Google cannot reverse or match to you; for a download only that a download link was clicked. Your name, email and payment details are never sent. The same tag feeds Google Analytics, which uses its own cookies to count visits: pages viewed, how the visitor arrived (search, ad, link), scrolling, clicks on outbound and download links, and approximate location and device type from the browser; Google Analytics is set to redact email addresses from page addresses. Visitors in the EEA, UK and Switzerland see a banner and the tag only loads if they accept; that choice can be changed at any time with "Cookie choices" in the footer. Elsewhere the tag loads by default. We do not sell personal data.